Quilt shop owner
Francine Ruel owns and runs Paradise Quilting in Concord.
Explain your job and what it entails.
Our day basically involves opening up, preparing my staff and, depending on the day, activities like our usual Friday Facebook Live. Our primary focus is on ordering fabric and completing projects. Some customers come just to buy fabric, while others want us to undertake the entire project. We make everything from T-shirt quilts to picture quilts. We recently made a quilt from washable fabric photos for a gentleman’s wife’s 75th birthday. Most of my day is spent helping customers pick out fabrics or assisting with color choices. I usually know where everything is since we’ve grown a lot and have around 4,000 to 5,000 bolts of fabric now.
How long have you had this job?
We recently celebrated our sixth anniversary.
What led you to this career field and your current job?
About 25 years ago I attended a class at a shop in Concord called Mr. Quilt. Eventually the store went up for sale. … I couldn’t buy it at that time due to personal reasons but expressed interest in the future. Years passed and life events led me back to the quilting world. … When I learned that the shop was closing, I reached out, and within six weeks I had the shop.
What kind of education or training did you need?
Mostly self-taught and some classes over the years. The quilting community has been invaluable in learning from each other.
What is your typical at-work uniform or attire?
Casual. Sneakers for comfort since I’m on my feet all day. I try to look professional, maybe a dress or something clean and neat.
What is the most challenging thing about your work, and how do you deal with it?
It’s adapting to unique customer requests, like a recent one where a customer wanted us to create a quilt using her children’s old clothes, some of which were quite bulky or unconventional. It’s about collaboration and trial and error.
What do you wish you’d known at the beginning of your career?
That owning a quilt shop doesn’t mean you get a lot of time to sew and take classes. Most of the time is spent on ordering, paperwork and management.
What do you wish other people knew about your job?
It’s incredibly rewarding. We get to see remarkable talents, from beginners to seasoned quilters creating beautiful works.
What was the first job you ever had?
I’ve been in the restaurant business most of my life, dealing with people. My first job was at Toby’s Chicken in Manchester on Maple Street.
What’s the best piece of work-related advice you’ve ever received?
Just be you. That advice came from one of my first reps in the business. I’ve always kept it genuine.
Five favorites
Favorite book: The Block Book
Favorite movie: Barbie
Favorite music: Bonnie Raitt
Favorite food: Desserts, especially ice cream
Favorite thing about NH: The changing seasons, and the beauty of the mountains and the beaches.
Featured photo: Francine Ruel. Courtesy photo.