Scam alert
Eversource is issuing a cautionary notice to its customers about a surge in scam activities. Scammers are using tactics like the shut-off scare tactic, where they impersonate utility employees and threaten service disconnection unless immediate payment is made using prepaid debit cards. Other prevalent scams include the overpayment scam, demanding personal banking information to refund an alleged overpayment; the phony fee for equipment or repair scam, asking for separate payments for non-existent device replacement; the phishing or smishing swindle, involving text messages that solicit personal information under the guise of a reputable company; and the power restoration scam, where scammers promise quick restoration of power after outages in exchange for immediate payment. Eversource assures that its representatives will never demand immediate payment or specify payment methods such as prepaid debit cards. Customers are advised to hang up on suspected scammers, report such incidents to local authorities and contact Eversource for confirmation and assistance.
QOL score: -2
Comment: To aid customers in recognizing and responding to these deceptive schemes, Eversource provides extensive information and resources, which can be accessed in the Safety section of their website, eversource.com, under ‘My Account’ or by directly calling Eversource at 800-662-7764.
Holiday cheers
Ryan Kalantzis and Chad Stanton at 100 Becker St. won, for the second year in a row, Manchester’s Holiday Lights Contest. According to a press release, their winning display included bright lights and Mariah Carey’s music, standing out among 20 entries citywide. The contest concluded with voting by residents and a Facebook Live event to announce the winners. Mayor Joyce Craig praised the team’s dedication, which begins in the fall, and thanked them and their English Bulldog, Rocky, for bringing holiday cheer to Manchester. Prizes for the winners, including those at 575 Brent St. and 90 Waverly St. who secured second and third places respectively, were provided by the Manchester Radio Group.
QOL score: +1
Comment: A map of the festive displays can be found at manchesternh.gov/Government/Mayor-and-Aldermen/Mayors-Office/Manchester-Holiday-Lights-Contest.
Wanna drive a snowplow?
The New Hampshire Department of Transportation is facing challenges in recruiting snowplow drivers due to an increase in retirements and high demand for commercial driver’s license (CDL) holders in the private sector, NHPR reported. To address this issue, the state is offering hiring and retention bonuses, targeting military service members transitioning to civilian life, using social media platforms, and encouraging retirees to return during storms. The difficulty in staffing is also attributed to a decreased interest in trades and career shifts during the Covid-19 pandemic. NH DOT has increased hourly rates for contractors by 15 percent to make the positions more appealing.
QOL score: -1
Comment: Despite these efforts, Richard Arcand, NH DOT’s public information officer, indicated in the article that while they will meet their plowing obligations, the clearing of roads might take longer after significant snowfalls.
QOL score: 50
Net change: -2
QOL this week: 48
The Quality of Life meter resets for the new year. Let us know what’s affecting your Quality of Life at [email protected].