On The Job – Charles Keith

CO-Owner of The Rugged Axe

Charles Keith co-owns The Rugged Axe (377 S. Willow St. in Manchester) with his wife, Melinda Asprey.

Explain your job and what it entails.

I am the owner and operator of The Rugged Axe. We have private parties, scheduled parties, we do events here, so day-to-day operations. I also do the back-of-house inventory, accounting, scheduling, all that stuff.

How long have you had this job?

We opened almost three years ago. In June it will be three years. My wife and I built it ourselves. I have a daughter that works here full-time, another son that works here part-time, and I have my mother coming in, doing some of the artwork.

What led you to this career field and your current job?

I sold computers and software for 18 years for a local IT company, sitting in a cubicle, on the phone all day long. My son was in the Coast Guard at the time. We went down to Florida to visit him. He wanted to go ax throwing, I had never done it, he’d never done it. So we spent a couple hours throwing axes and as I’m doing that I’m quickly realizing, doing the math in my head, this is a pretty decent business to be in. On the flight home I wrote a business plan, told my wife all about it … I had to present that a hundred times to her. On the 101st time she said, “either do it or don’t,”… so we found a spot, we built it out and within about five months we were open and going.

What is your typical at-work uniform or attire?

Logo T-shirt and jeans. So pretty casual, comfortable.

What is the most challenging thing about your work, and how do you deal with it?

Probably coming up with innovative ideas to attract the customers in the door.

What do you wish you had known at the beginning of your career?

How many hours I was going to work. You always think, well, you know, I can get this done, we’re only open 40 hours a week, a few hours in the back of the house, rest of the time I’m on the floor working with customers. It slowly turns into all the time. You work all the time. I didn’t quite realize that at first. After three years you really get a handle on it, you can manage your time a little better.

What do you wish other people knew about your job?

Most of the time people just think you’re talking to customers, throwing axes and having a good time. I’m an accountant, I’m an advertiser, I’m a builder, I’m an artist. … I don’t think people realize going into business for yourself you’ve got to be a jack of all trades.

What was your first job?

I stocked beer and wine and bread and milk for my dad at a supermarket. Him and my grandfather owned a supermarket, a small one.

What is the best piece of work-related advice you’ve ever received?

Don’t give up and you are only as strong as your weakest link. — Zachary Lewis

Five favorites
Favorite book: Cujo from Stephen King
Favorite movie: Rocky
Favorite music: Led Zeppelin, all day long
Favorite food: Hamburgers
Favorite thing about NH: You get a little of everything in New Hampshire. I like that. You get the mountains, the ocean, the fall, good summers, the beaches. I think the diversity of things to do in New Hampshire, I like that, yeah….

Featured photo: Charles Keith and Melinda Asprey. Courtesy photo.

New Hampshire is for the birds

A NH Audubon biologist discusses the importance of our feathered residents

Rebecca Suomala is a Senior Biologist with the New Hampshire Audubon Society.

Why are birds important to New Hampshire?

Birds are such an important part of our state for many reasons. For personal enjoyment, for economic reasons. There are birds that eat insect pests, there are birds that excavate cavities that other birds and other creatures use in the woods, and they’re just a phenomenal presence. They’re the one form of wildlife in the state that anybody can see — I’m excluding insects in this statement. If you think about when you walk out your door, if you’d like to see wildlife, birds are everywhere. We’re fortunate in New Hampshire that we still have woods, we still have fields, we still have coastal areas, we still have habitat for a wide variety of birds and it’s just wonderful.

What are some birds you are likely to see migrating back to New Hampshire?

We’ve got migrants coming back that have spent the winter to our south. Some of the ones that people are starting to see are red-winged blackbirds, chipping sparrows, killdeer and broad-winged hawk. Those are a few that people might see right in their backyard or nearby. Killdeer won’t be in people’s backyards, but they come back to schoolyards and big open field areas.

What are things that people can put out for birds in spring to bring birds to their homes that will not attract bears?

Birdbaths are something that can be an attractant to birds. You can, also, scatter seed on the ground. Not concentrated like it would be at a feeder but scattered around in your yard on the ground, and some of the smaller birds will feed on the ground, like cardinals like to feed on the ground. Northern cardinals, those are the red birds with the red crests. People really love them and they will feed on the ground, so scattering some seed under some bushes might be a good way to still have some seed out for birds. When we get into May, hummingbirds start coming back, and so you can put out a hummingbird feeder, which has sugar water in it, or you can put out fruit like orange halves or grape jelly for Baltimore orioles — they are a very colorful orange and black bird.

Are there any plants people can use to attract birds?

There are, and at this time of year if you have berry bushes or trees that hold their fruit all winter then there will be birds which come feed on them this time of year. The ones that people see the most right now … maybe crabapples that have stayed on the tree long would [attract] either the robin or cedar waxwings.

How should Granite Staters deal with woodpecker noise and bird nests?

In the springtime, the woodpeckers are usually making noise because a woodpecker drumming, you know that tet tet tet tet tet tet tet tet tet, that’s the woodpecker’s song, that’s how the male proclaims his territory, so he wants to make noise. He’s not trying to get into whatever he’s pecking on, he’s trying to make nice big loud noise, which of course, wakes you up in the morning. The best thing to do in that case is put something over wherever he’s pecking so it doesn’t make any noise, some foam or something over it that won’t make noise when he taps on it. Birds that make nests, like in a mailbox or on a wreath hanging on your door, the one thing to remember about that is that [for] small birds, it’s roughly two weeks to incubation and two to three weeks until the young fledge, so if you can stand it for like four to five weeks, then they will be gone.

Talk about your work with the common nighthawk.

They’re a fantastic bird! They eat insects, which they catch on the wing. They fly around and catch their insects. They’re only here from about mid-May until the end of August and they are active at dawn and dusk, they’re a crepuscular species…. They’re vulnerable to predation because they nest on the ground. They’re also vulnerable to the use of pesticides. Pesticides … can be fatal to some birds and then pesticides that cause decrease in insects cause a decrease in the food supply for nighthawks, so they’re a very vulnerable species, and they migrate all the way down to South America…. We’re still learning where they winter. In New Hampshire they are only remaining in a few places. The Ossipee Pine Barrens is one of the remaining strongholds. There are also pairs that nest in the Concord area but they used to nest on stone rooftops but many of those rooftops have been converted to … PVC. With the declining nighthawk population the only town that still has nighthawks resting in it is Concord. They have a fantastic display, the males do. They display over a potential nest area and they circle around above it and make a noise like … peent peent peent and then they do a spectacular dive where they just dive straight down and all of a sudden they pull their wings forward and swoop out of the dive and make this little whoosh noise, then they do it all over again. – Zachary Lewis

Earth Day Celebration
The New Hampshire Audubon holds its annual Earth Day celebration on Saturday, April 20, with a variety of family-friendly activities. This year’s theme is “Planet vs. Plastics” according to the website. The day will feature animal ambassadors, games, crafts, seed giveaways, nest box building while supplies last, a food truck and more.
Where: NH Audubon Massabesic Center, 26 Audubon Way in Auburn
When: Saturday, April 20, 10 a.m. to 3 p.m.
Admission: $15 for a family of four
More info: nhaudubon.org or 224-9909, ext. 400

Featured image: Becky Suomala birding at the southern tip of South America. Photo by Zeke Cornell.

On The Job – Chantelle Morin

Jewelry maker and owner of CCMDesigns in Nashua (@ccmdesignsforyou)

What do you wish you had known at the beginning of your career?

How expensive beads are. It’s pretty expensive. When I did my taxes this year I was very surprised at what I’d spent on tools and supplies. It’s expensive.

What do you wish other people knew about your job?

I wish people that are creative and have an idea just go for it. I remember one day I had a friend who wanted to make earrings and she goes, ‘What do I do first?’ and I said, ‘You just have to start,’ so I wish people would just start.

What was your first job?

Working for the Telegraph [The Nashua Telegraph] delivering papers.

What is the best piece of work-related advice you’ve ever received?

Probably from my dad, who was in the military, and it was, just be the hardest worker I can be. If it’s slow, you should be doing something. Always be working.

Zachary Lewis

Five favorites
Favorite book: Big Magic by Elizabeth Gilbert
Favorite movie: Avengers: Endgame
Favorite music: My favorite band is Paramore
Favorite food: Cheeseburgers
Favorite thing about NH: That it’s so close to Maine where my family lives.

Featured photo: Chantelle Morin. Courtesy Photo.

How to prepare for a hike

Conditions on the trail are not like in your yard

Lt. Jim Kneeland is the Search and Rescue Team Leader and Coordinator at New Hampshire Fish and Game, and the Hike Safe Representative/Partner with the U.S. Forest Service. Visit hikesafe.com.

What is your advice for inexperienced hikers?

Depending on experience levels I always think that hiking in a group is obviously a good idea. Then you can bounce ideas off of one another when you’re out on your excursion, like when to turn back or if you don’t feel comfortable with the conditions. Or better yet if you’re really inexperienced there are a list of guides that you can find online and going with an experienced guide, maybe taking your first time or two to kind of go through a safe way to go hiking … in adverse conditions or basic conditions that you’re not familiar with. That’s another good way to gain some experience is to go with a guide.

What should hikers know about springtime in New Hampshire?

Hiking enthusiasts [who] come from the south where their lawns might be green and the daffodils are coming out … there are still a lot of times late into the spring [with] winter-like conditions and that means you should be prepared … with clothing, footwear, traction devices, even after today you probably need snowshoes again here, even in April. That’s the kind of thing we see people usually screw up here and that’s the change of the seasons, being prepared for where … different weather conditions that are still going on here in elevation.

What is a Hike Safe card?

A Hike Safe card is a way that we help fund search and rescue here in New Hampshire. Traditionally, prior to the advent of the Hike Safe card, the only way that Search and Rescue was financed was through this $1 surcharge on OHRV [Off-Highway Recreational Vehicle] registrations and boat registrations, and that wasn’t eating the cost of search and rescue here in New Hampshire, so they came up with the voluntary Hike Safe card, which is a $25 per person or $35 per family Hike Safe Card which lets you support Search and Rescue in New Hampshire and actually has helped defray the cost of Search and Rescue placed upon the agency.

What should you do if you encounter a bear, bobcat, etc.?

We do have, obviously, bears, bobcats, coyotes, foxes, those kinds of things here in New Hampshire. It’s very rare, you might see one, but it’s very rare that you have an adverse interaction with one. Making noise, making yourself appear large, usually gets the animal to go the other way. I can’t think of a time, there’s only been a few occasions where … not myself, but I have heard of bad interactions with people outdoors and that’s typically because they surprised the animal or maybe even, in the instance of a bear, maybe got between a sow and its cub, but typically most wildlife doesn’t hang around long enough…. Noise is my best advice.

What should Granite Staters do to help preserve wilderness areas they frequent?

They can visit websites through the Forest Service, Appalachian Mountain Club and whatnot to see the best ways to protect those fragile environments above treeline and that’s basically staying on the trail, not trampling vegetation…. A lot of our trails are marked by rock cairns, which are piles of rock that mark the trails, and then in the summer months when you can see the granite that you’re hiking on there’s usually a painted blaze on the rock or a tree that depicts where the trail goes, so staying on marked trails…. Then obviously, no one likes to see garbage and stuff up on the trail. Take what you bring. It baffles me to go hiking and you see people putting dog poop in the green bags and leaving the bags on the side of the trail. If you’re going to pack it in, you can pack it out, so that’s my advice on trash….

Zachary Lewis

Featured image: Lt. Jim Kneeland. Courtesy photo.

In the kitchen with Jillian Bernat

Jillian Bernat, Bar Manager at Greenleaf restaurant in Milford, began her career in the industry busing tables at the age of 15 at the Owl Diner in Lowell, Mass. She later worked as a server, a bartender and other positions at Lui Lui, a family Italian/American restaurant in Nashua, for 12 years. She later worked at 815 in Manchester, her first craft cocktail-related position. After a two-year stint at Bar One in Milford, she is now at Greenleaf in Milford.

What piece of equipment couldn’t you live without?

My must-have bar item is definitely my Japanese-style jigger. I was trained to always use one while working at 815 because consistency is key. You can free pour/count sometimes but it’s hard to do with squeeze bottles and not as reliable in my opinion.

What would you have for your last meal?

Lobster and steamers hands down. It’s a nostalgic meal for me, I grew up going to my grandparents’ house on the weekends to swim in their pool with my brother and cousins. Some of the most fun times and very New England. Lobster and steamers every weekend.

What is your favorite local eatery?

How do you even choose just one? No fair. I love Pressed Cafe as I’ve been going for years, even when they ran the Bridge Street Cafe back in the day. There’s a great Thai food spot in Goffstown also called Ubon Thai. The owner Nan is so sweet!

What celebrity would you like to drink one of your cocktails?

This one was tough but I kept coming back to one of my favorite musicians, P!nk. I think having her at my bar would be a riot. I am very not serious and love to laugh and make people laugh. I think I could chop it up with her easily. Plus, she’s a total badass and role model.

What is your favorite drink to make?

The smart alec in me says an easy glass of wine or a beer, haha! But I do love to make and drink a good negroni or variation with an agave spirit.

What is the biggest cocktail trend in New Hampshire at the moment?

I’m going to sound lame because I don’t really pay attention to trends. I think gin and agave spirits are still holding strong if I were to guess; perhaps that. It’s such a bummer that crap gin drinks back in the day have ruined it for people now; gin is so versatile!

What is your favorite thing to make at home?

I feel like I can speak for a lot of bartenders when I say, something simple! We don’t really like to work when we’re “punched out.” I love amaros and good vermouths, so usually a simple pour of something like that. Sometimes a good sour beer too.

John Fladd

Something about Rosemary
2 ounces Uncle Nearest 1884 whiskey
1/2 ounce red wine/rosemary reduction syrup
2 dashes orange and angostura bitters
Stir and serve on a big rock, garnish with rosemary sprig.

Featured Photo: Jill Bernat, Bar Manager at Greenleaf restaurant. Courtesy Photo.

On The Job – Neon

Owner and tattoo artist at Neon Lady Tattoo

Explain your job and what it entails.

I am a tattoo artist and that entails drawing custom pieces for clients and bringing their ideas to fruition.

How long have you had this job?

I’ve been tattooing for 11 years. Started apprenticing in 2013 and opened my own business four years ago in February 2020.

What led you to this career field and your current job?

I wanted to be able to create artwork for my clients and wanted to do something I enjoyed as my career. Creating custom work and being able to do custom art pieces has always been a passion of mine and being able to support myself doing that has been one of the greatest things.

What kind of education or training did you need?

I did go to art school for a little while, for a couple years, but you do need an apprenticeship, so finding a mentor and another tattooer that has experience and is willing to take on a student or an apprentice, in order to be licensed to be able to tattoo legally.

What is your typical at-work uniform or attire?

I wear whatever I please that is comfortable and black usually. It’s my favorite color. It hides the ink and the blood — you can include that or not; it’s the truth, though. It’s professional, looks artsy.

What is the most challenging thing about your work, and how do you deal with it?

Time management. Especially as a business owner, beyond just being a tattooer, owning the business. Just trying to balance personal life and work life is very challenging but it comes with its own rewards.

What do you wish you had known at the beginning of your career?

How much of my time would be dedicated to being involved in it. Like the emails and customer service aspect of it, again, the work-life balance.

What do you wish other people knew about your job?

It can be physically taxing, mentally taxing. But a positive aspect of that, though, is you get to meet so many different people and I feel like you definitely grow as a person with all the folks that you meet and how close you end up becoming with some of your clients and the importance of some of the art pieces that come in. Whether it’s a memorial piece or you’re doing a cover-up or scar cover, how important that can be with some clients and that comes with some responsibility too, being able to give someone a sense of themselves back.

What was your first job?

My father owned a pizza restaurant for several years…. So I pretty much folded pizza boxes for a dollar to help the family, swept floors, cleaned tables, that was my first job.

What is the best piece of work-related advice you’ve ever received?

Stay humble and keep growing. There’s always an opportunity to learn.
—Zachary Lewis

Five favorites
Favorite book: Angela’s Ashes, by Frank McCourt
Favorite movie: An American Werewolf in London
Favorite music: I like a mixture of punk and rock ’n’ roll, in general. Some rap, some hip-hop, some oldies.
Favorite food: Sushi!
Favorite thing about NH: There’s so much to do, especially with nature. I love to hike, I like to garden, I like the seasons.

Featured photo: Neon. Courtesy Photo.

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