Certified paralegal, professional of HR and mediator
Krystyl Jenkins owns her own business, Paralegal Solutions, based in Derry, in which she provides services as a certified paralegal, certified professional of HR, trained mediator and online business manager to clients throughout New Hampshire.
Explain your job and what it entails.
I’m a jack of all trades. … I help individuals start up or expand their own business or nonprofit, and I assist them with translating legalese and navigating the legal process. While I’m not an attorney and cannot give legal advice, I can help them fill out the basic forms and understand the general legal process for most types of legal cases. For small businesses, I could be handling their social media, monthly newsletters or blog posts or assisting with HR matters as needed, which could include drafting or updating employee handbooks and training manuals and such. For attorneys, I generally handle document drafting, filing and other general paralegal tasks. As a mediator, I assist parties in coming to a resolution of the issue that brought them to me — or at least we try to come to a resolution.
How long have you had this job?
I’ve been a certified paralegal since 2008 and a certified professional of HR and mediator since 2020.
What led you to this career field and your current job?
I kind of fell into it. When I was just a paralegal, I had been assisting friends and family in navigating the legal system and translating legalese for a while, and I realized I could do more than that. I set up Paralegal Solutions in 2018, but didn’t really do much with it until 2020 when I had a friend ask me to help them start a business. Then, someone else wanted to expand their business into another state, and after that I helped a client start a nonprofit and receive their IRS 501(c)(3) certification.
What kind of education or training did you need?
I started with a B.S. in equine science and then gained a B.S. in paralegal studies. Along the way, I gained a Professional of HR certification and completed mediator training. I have 15 years of experience as a certified paralegal and running offices.
What is your typical at-work uniform or attire?
If I’m just working at home, I’m dressed pretty casual. If I’m meeting a client in person, I’ll aim for business casual.
What do you wish you’d known at the beginning of your career?
That nothing is ever locked into stone, and the road is never flat.
What do you wish other people knew about your job?
Communication is key.
What was the first job you ever had?
My first job was probably babysitting. I remember taking the American Red Cross babysitting course and then babysitting neighborhood children. That expanded when I began doing a paper route in the neighborhood.
What’s the best piece of work-related advice you’ve ever received?
Never stop learning.
Five favorites
Favorite book: in Death series by J.D. Robb
Favorite movie: There are way too many to choose from.
Favorite music: I’m pretty partial to Halestorm.
Favorite food: Pizza
Favorite thing about NH: New Hampshire has a little bit of everything.
Featured photo: Krystyl Jenkins. Courtesy photo.
